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(707) 890-0438

Google
4.9

Based on 212 reviews

Heat Pump Repair

in Marin & Sonoma County

Is your heat pump not performing properly? Our certified HVAC experts provide professional heat pump repair services to keep your home comfortable year-round. We handle all types of heat pump issues, offering fast and reliable residential repairs.

  • – Same Day Repair Service available
  • – Warranty on Parts and Labor
  • – Certified EPA Technicians
  • – 5+ years in the market
  • – Licensed Contractor
  • – 200+ 5-Star Customer Reviews

We served 5000 citizenships of Marin & Sonoma County

70% of Repairs Finished Within 24 Hours

We are a licensed and insured company

Common Heat Pump
Issues We Fix

  • Not Cooling Properly

    If your heat pump fails to cool, it might be due to insufficient refrigerant, a malfunctioning compressor, or a blocked air filter. Our technicians identify and fix the issue to restore optimal cooling performance.

  • Outdoor Unit Frozen

    Ice accumulation on coils or external parts can hinder your heat pump’s efficiency. We examine the system, thaw the unit, and carry out essential repairs to avert future freezing issues.

  • Thermostat Malfunction

    An unreliable thermostat may lead to system malfunctions. We inspect the wiring, adjust the settings, and replace the thermostat if necessary to ensure precise temperature regulation.

  • Overheating Problem

    Excessive heat can harm your heat pump. We assess airflow, clean or replace filters, and fix defective components to prevent future problems and maintain safe functionality.

  • Bad Starter Capacitor

    A malfunctioning starter capacitor may stop your heat pump from operating. We examine the capacitor and replace it if needed to reinstate the system’s proper function.

How We Work

  1. Initial Inspection

    We thoroughly assess your unit to identify the root cause of the issue.

  2. Estimate & Approval

    We explain the problem and review repair options and pricing with you.

  3. Expert Repair

    We complete the repair using high-quality parts and proven techniques.

  4. System Testing

    We test all functions to ensure everything runs smoothly and efficiently.

  5. Maintenance Advice

    We offer expert tips to avoid future issues and extend your system’s life.

About us

Reliable &
Excellence service

At Ross HVAC And Appliance Services, we combine global standards with a personalized local approach, offering you the best of both worlds. Our team stays up to date with the latest industry practices through continuous training and strong partnerships with leading distributors. We deliver the reliability and guarantees you expect from top professionals.

What sets us apart is our dedication to understanding and meeting the unique needs of our local clients. We believe every customer deserves personalized service and attention to detail. Your satisfaction is our top priority.

99%

Customer satisfaction rate

5000+

Satisfied clients

200+

5-Star reviews from satisfied customers

85%

of repairs are done on the same day

Ross HVAC And Appliance Services License â„–#A 50630

CHECK THE LICENSE STATUS

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Ross HVAC And Appliance Service
4.9
Based on 212 reviews
powered by Google
Cynthia Lawder
20:49 06 Mar 25
Timely, efficient and effective.Thank you!
Rondelle Cagwin
23:59 04 Mar 25
I love this company and it does a beautiful job and quickly! I would recommend them to anyone!
Anne Hohnstein
04:09 04 Mar 25
Mike Hegedus
13:59 25 Feb 25
First class service! On time, professional, friendly and thorough.
Patricia Proeme
22:59 24 Feb 25
Viktor was great with resolving the problems. Appreciate his expertise.
Jerry Williams
22:56 14 Feb 25
Ross HVAC and Appliances Service proved to be a fantastic company to work with. They came to fix my refrigerator and after applying several new parts, discovered that the evaporator had a hole in it and could not be fixed. They suggested a new refrigerator was needed. The technicians were very professional and efficient. The company quickly refunded the payments for the parts that had been purchased. Truly an excellent company to work with and if needed I will contact them as well as recommend them to my friends and family.
Chantal Vincent
02:01 01 Feb 25
I have a cottage bakery here in my Home. My large oven went out one day it just would not turn on so I called every appliance repair place that I could think of and nobody would come out to even look at it because it’s a Canadian oven And they don’t work on themMy husband found Ross on a Google search so we called. Michael was very kind and professional. He scheduled a repair man to come out the next day Victor the repairman diagnosed the oven quite quickly. We tried to find parts here in the states, but we had to order them from Canada as soon as they arrived here at the house I called and Victor came out the same day and installed the parts!! you won’t go wrong having this company come to your home and fix anything. They were awesome. I can’t say enough good things about them and Victor will pet your dog when he’s done with your project.
Andre Dews
16:45 27 Jan 25
Ross HVAC And Appliance Servicemade my old stove new again!I love their services that are available. I have had them come out previously to repair my stove, it had stopped working.I called Ross HVAC And Appliance Service back since their services were not so expensive.I needed to have a full cleaning of the stoves pilots in order for the gas to flow properly.The appointment was set within 18 hours of my call. It was was also a pleasure to see the same tech come out to our home. Victor was familiar with home and our stove.Thank you,Ross HVAC And Appliance Service, for all your time and consideration.
Betsy Burdick
01:57 24 Nov 24
So thankful to the two kind gentleman who helped me today. Excellent service, thorough explanation of what the situation was and how they were going to fix it. All was done quickly and with great care. I Will call on them again.
Omayra Ortega
18:57 24 Oct 24
I think it means something when you get to meet Ross of Ross HVAC. Ross himself came to my house to do the estimate and gave me a couple options at a great price. On the day of service he arrived with another technician to install a brand new heat pump and duct system, replacing my 40+ year old gas furnace that quit on me (again). He did a great job communicating my options and explaining each thing he was doing as he did it and when I had questions. He would often apologize for his English, but aside from his Russian accent, I thought his English was great (no apologies necessary) . Ross HVAC arrived on time for all appointments and followed up when they said they would. Everytime I called in, my calls were answered by a human being (this is so important to me!) I appreciate the personalized service that I received from this company and I love supporting this small local business. They will always have my business.

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ROSS HVAC & Appliance Repair